Making the Most of Netsuite: Lessons Learned from CFOs Who Got It Right

Are you a Chief Financial Officer (CFO) who is taking on more responsibilities now than ever before? We hear this issue from our clients all the time – CFOs used to manage cash flow and ensure a strong financial health of the company. Now they are responsible for regulatory and industry compliance, strategic analysis, and forecasting the future. This is especially true now that technology has such an important role in the financial stability of companies today.

We have worked with CFOs from all over the world, and we have guided them through the ever-changing world of a technology-driven financial focus. The CFO is the top financial position in an organization, which means they are responsible for everything from financial planning, to analyzing their company’s financial strengths and weaknesses, to managing compliance and audits, and even tracking overall cash flow.

However, the CFOs we have spoken with are taking on even more strategic responsibilities within their companies. Yes, the traditional role of the CFO is drastically changing – it is no longer just about reporting numbers, but also strategically planning for the financial future. As a result, CFOs are finding more of their time is spent strategizing for the future and less on traditional accounting responsibilities.

Technology is fueling this shift, which is where we have found NetSuite to not only be helpful, but imperative in our clients’ financial responsibilities. The businesses that even hire CFOs are changing due to technology. I remember a time when CFOs were confined to larger public companies, but this is no longer the case. CFOs are now important in both small- and mid-size firms, and this role has become an investment in the success of these businesses.

This is where making the most out of the cloud-based ERP NetSuite has come into play. NetSuite is a cloud-based suite of applications that help businesses manage their operations more efficiently. However, this is not only for accounting and financial management, but also customer relationship management (CRM), inventory management, payroll, project management, human capital management, and e-commerce. Yes, NetSuite spans your entire company!

At Critical Connexion, we have helped numerous CFOs discover the robust features NetSuite has to offer their corporations. From implementation to optimization, we have compiled five lessons learned in this month’s blog from talking to CFOs who have made the most out of NetSuite and have gotten it right for the financial success of their companies.

  1. Enhanced Forecasting with Real-Time Insights
  2. Using Integrated Financial Modules
  3. Taking Advantage of Automated Workflows
  4. Compliance, Regulation, and Audit Management
  5. Cross-Functional Collaboration

Let’s take a deeper look into each lesson learned below.

  1. Enhanced Forecasting with Real-Time Insights

The number one lesson we have heard from CFOs who use NetSuite is being able to get real-time insights into their financials to help with their financial forecasting. CFOs have voiced how important real-time data is in their financial reporting, and luckily NetSuite has an extensive collection of financial reporting tools and dashboards for attaining real-time data.

Why have CFOs found this lesson imperative in their day-to-day tasks? They get a real-time view of key performance indicators (KPIs) and financial metrics so they can make more informed decision-making based on the most up-to-date financial data available. By using the latest, most up-to-date financial data, they have enhanced monitoring of their company’s current performance and forecasting of trends for the future.  This also helps with more proactive decision-making on a day-to-day basis.

These real-time insights replace periodic data to help CFOs track critical data through fully customizable dashboards, including:

  • The real-time cash position of the company
  • The budget versus real-time actuals
  • Cash flow matrices
  • Forecast variances
  • Profitability by either customer or product
  • Revenue by business unit or by region
  • Days Sales Outstanding (DSO)

 

This “instant visibility” has helped CFOs monitor both the financial and operational performance of their businesses. Not only that, but these real-time performance numbers have also been linked directly to financial strategies to help business stay ahead of any market shifts in the future.

 

  1. Using Integrated Financial Modules

Since NetSuite integrates with numerous financial systems, including Enterprise Resource Planning (ERP), Customer Relationship Management (CRP), inventory, procurement, and eCommerce platforms, CFOs have a more consolidated financial outlook of their company. Why have CFOs found this lesson to be important? This integration guarantees up-to-date and accurate financial data across all systems.

Not only that, but integration ensures that operations, accounting, and analytics are connected in one single platform for faster decision-making (because solos are eliminated, which stifle both insight and efficiency) since everyone is working with the same financial information. And, the CFO becomes the natural integration officer since they now have a role in every part of the business!

This is an important lesson learned, as CFOs are essentially the architects and administrators of this financial data transformation and technology shift within the company. Many CFOs have found that one of the main benefits to cloud ERPs like NetSuite is that they unify data across all departments for one centralized financial database (we will further explain how these departments collaborate below!).

 

  1. Taking Advantage of Automated Workflows

How do automated workflows help CFOs make the most out of NetSuite? They significantly reduce the need for manual accounting efforts, such as reconciliations, invoicing, accounts payable and receivable, and expense approvals. This automated workflow eliminates manual financial errors while freeing up this important time so that CFOs and their financial team can focus on more important tasks like financial forecasting, strategizing, and planning.

Since Critical Connexion has a global presence, we asked CFOs who have a global focus what lesson they learned, and they mentioned three important aspects they have saved from automated workflows:

  1. Time-consuming manual processes
  2. Currency conversion errors
  3. Manual intercompany eliminations

 

On a global scale, CFOs can stay compliant in every area of the world they operate in, close their books faster, and eliminate accounting errors. Yet, this lesson was even found to be beneficial to small- and medium-sized companies with a national focus. In fact, CFOs at this national level still found that automating their financial processes cut down on many costly mistakes while increasing the visibility of their reporting due to having more frequent, real-time numbers on a daily basis.

 

  1. Compliance, Regulation, and Audit Management

With the ever-changing world of compliance and regulation crippling accounting departments, making the most out of NetSuite’s regulatory compliance and industry-specific features have been key to CFOs corporate responsibilities.

NetSuite has built-in compliance reports, audit trail capabilities, and financial controls that manage and monitor compliance and ensure that companies are in adherence with their specific industry standards. Since NetSuite tracks everything automatically and keeps detailed logs of all your company’s financial transactions and changes, your regulatory compliance and audit readiness are considerably easier for CFOs and their team.

For example, CFOs have voiced the importance of using both standard compliance reports, such as SOX compliance checklists, tax audit files, and revenue recognition schedule, along with more advanced guidance when major regulatory changes occur.

Whether you are preparing for an external audit or a report to your Board of Directors and Executive Committee, NetSuite can help you preserve internal controls with the following:

  • Prebuilt compliance reports tailored to your industry
  • Automated journal approvals
  • Transparent audit trails for each and every transaction within the company
  • Role-based access controls so that logins are approved on an as-needed basis

 

Not only that, but all your financial data is traceable and accessible when regulations change, compliance needs to be proven, or an audit is triggered.

 

  1. Cross-Functional Collaboration

Since NetSuite is the single source for financial information, CFOs have found they have better cross-functional collaboration between their financial team and other departments because everyone is using the same platform. This collaboration ensures that everyone can access real-time, accurate data and are all aligned with their planning, strategizing, and forecasting.

This cross-functional collaboration not only reduces the time and energy needed to accurately budget with real-time numbers but also helps every department have a hand in forecasting, strategic analysis, and creating new opportunities for the future.

For example, we spoke to one CFO who said they now partner with their IT department on system implementation, with their sales and operations departments on efficiency and sales proposals, and with their Human Resource Department on workforce planning. This CFO strongly recommends that other financial professionals encourage their teams across every department – IT, sales, operations, HR – to use NetSuite as the collective source of financial data.

When everyone works on the same NetSuite system, there is a greater opportunity for teamwork and a greater sense of transparency throughout the entire organization.

 

How Can You Make the Most Out of NetSuite?

These are just five lessons learned from CFOs we have spoken with over our decades of experience. NetSuite provides a wealth of opportunities to companies all over the world and in nearly every industry. Real-time financial data is crucial for CFOs so that they can make accurate and timely strategic decisions, while NetSuite’s unified platform integrates all of the core financial processes. And since financial compliance and regulation requirements are ever-changing, CFOs no longer need to research these changes – NetSuite’s built-in compliance tools help manage regulatory requirements and industry standards.

 

 

About Critical Connexion:

Critical Connexion is a distinguished business management & consulting firm that focuses on leveraging a foundation of leading finance, HR management, strategic sourcing, risk & operations experts to accelerate brand success for clients.

We specialize in navigating the evolving landscape of corporate growth by adeptly addressing changing systems, processes, and people requirements. Recognizing the substantial nature of technology and changing business needs, we ensure that these resources are directed with foresight and expertise. We are your extended partners for business growth, scaling seamlessly and brand elevation.

 

Contact Us:
Ph: 213-798-6676
Email: info@criticalconnexion.com