A Fresh Perspective on Business Management Leadership with Roger Gonzales, COO of Critical Connexion

1. What is your Career Background and your Role at Critical Connexion?

2. What Kind of Services Do You Provide?

3. What Kind of Clients Do You Serve?

4. Top 3 Benefits for a Client

5. Flexibility & Scalability

6. Core Values

7. Client Situation of Resolution

8. What does your Daily Day look like?

9. Biggest Challenges

10. High Capacity of Support

11. Industry Trends and Drivers for Success

12. Smart “CEO” and Leadership

13. Competitive Advantages

14. How do you Enhance Customer Experience?

15. What Clients like most working with you

16. Leadership Style

17. How do you Resolve Conflict?

18. Making Decisions under High Pressure

19. What Aspect of your Role do you enjoy the most?

20. Happiest Moment and Highlights of Critical Connexion

21. Message to the world

Full Interview: A Fresh Perspective on Business Management Leadership with Roger Gonzales, COO of Critical Connexion